Thank you for supporting our orphanage. We deeply value every contribution made to help us provide a better life for children in need. As a charitable organization, we use your donations to make immediate impacts. However, we understand there may be occasions where a refund is necessary.
Thank you for supporting our orphanage. We deeply value every contribution made to help us provide a better life for children in need. As a charitable organization, we use your donations to make immediate impacts. However, we understand there may be occasions where a refund is necessary.
Refund requests must be made within 14 days of the donation date. Refunds are only available for one-time donations. Recurring donations may be cancelled at any time but are not eligible for refunds of previously processed payments.
To request a refund, please email us at [support@youroprhanage.org] with:
Your full name
Date and amount of donation
Transaction ID or receipt
Reason for the refund
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.
While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Approved refunds will be processed using the original payment method within 7–10 business days.
You can cancel recurring donations at any time by logging into your donor account or by contacting us.
We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us.
If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.
If you have any questions regarding this policy or your donation, please contact us at:
📧 Email: amalkumarghosh384@gmail.com
📞 Phone: +91 8640865042